Betting Rules
These Betting Rules explain the general conditions that apply when you place bets or participate in betting products through Supabet Casino. They are designed to help you understand how bets are placed, confirmed, settled and managed. Product-specific rules, market information and any terms shown on the relevant betting page or betslip may also apply. Please read all information carefully before confirming a bet.
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1. General betting principles
By opening an account, accessing a betting product or placing a bet with Supabet Casino, you agree to follow these Betting Rules together with the applicable account terms, privacy information and any product-specific conditions. If there is a difference between general rules and a specific rule displayed for a product, the specific rule will generally apply to that product. You should review the relevant information before you place a wager.
In this review
You must be at least 18 years of age and legally permitted to gamble in the place where you are located. You are responsible for making sure that your use of the service complies with all laws and requirements that apply to you. Access may be restricted in some locations, and Supabet Casino may refuse or limit access where required by law, regulation, technical controls or internal policies.
A bet is a transaction in which you risk available funds on the outcome of a permitted event, market, game or other betting option. You should only bet with money you can afford to lose. Betting outcomes are not guaranteed, and past results, patterns or performance do not predict future results.
- Check the event, selection, odds, stake and any applicable conditions before confirming your bet.
- Do not place a bet if you do not understand the market or the way it will be settled.
- Keep your account details secure and do not allow another person to use your account.
- Make sure your device, internet connection and account balance are accurate before submitting a wager.
- Retain your bet confirmation or transaction reference where one is provided.
2. Placing and accepting bets
Bets may be placed only through the available betting interface and only when the relevant product is open for betting. The information displayed on the betting page may include the selection, price or odds, stake, potential return, event details and any special conditions. You should check these details before selecting the confirmation option.
A bet request is not necessarily accepted merely because it has been submitted. A bet is accepted only when the system confirms it and records it against your account. If a bet is rejected, interrupted or remains unconfirmed, you should check your account history before trying again. Repeated submissions may result in more than one accepted bet if the original request was successful.
Displayed odds, prices, lines, limits and other information may change before a bet is accepted. Where the system identifies a change, you may be shown the updated terms before confirmation, depending on the product. The odds or conditions applying to an accepted bet will be those recorded in the bet confirmation, subject to correction, cancellation or voiding under these rules.
Supabet Casino may apply reasonable restrictions to betting activity, including restrictions on the products available to an account, the amount that may be staked, the number of bets that may be placed, or access to particular markets. Any applicable restriction may be communicated through the betting platform or account area. A restriction does not change the terms of bets that have already been validly accepted unless a specific rule permits a different outcome.
Bet details and account records
Your account history is the primary record of betting activity. It may show accepted, rejected, pending, settled, cancelled or void transactions. If you believe a bet has been recorded incorrectly, review the bet details and raise the issue through the available support channel as soon as reasonably possible. Do not assume that a displayed potential return is a final result until the bet has been settled.
3. Odds, results and settlement
Odds and prices are offered for information shown on the relevant betting product. The potential return displayed at the time of placing a bet may depend on the stake, odds, selection, combination and product rules. A return is payable only where the bet qualifies for a return under the applicable settlement conditions. Stakes, winnings and adjustments will be reflected in the account record after settlement.
Markets are settled using the official result or outcome source specified in the applicable product rules. This may include an authorised competition, governing body, event organiser, data provider or other recognised source. Settlement may take place after an event has finished, and a market can remain pending while the result is checked or relevant information is confirmed.
If an event is postponed, abandoned, interrupted, changed or completed under unusual circumstances, the applicable market rules will determine whether the bet remains active, is settled using the available result or is voided. Different markets can have different requirements, including requirements about the amount of play completed, the official declaration of a result, or whether a particular participant takes part.
A selection may be declared a non-runner, withdrawn or otherwise ineligible. The result for that selection will be determined under the product-specific rules. In combination bets, the effect may differ from the effect in a single bet. You should therefore read the rules for the specific market rather than relying on a general assumption about how a withdrawal or non-runner will be treated.
Errors, corrections and void bets
Occasionally, a technical, pricing, display, settlement or administrative error may occur. Examples include an incorrectly displayed price, a duplicated transaction, an incorrect event description, a market remaining open after it should have closed, or an error in the recorded result. Where an error is identified, Supabet Casino may take reasonable steps to correct the record, cancel or void an affected bet, or adjust an incorrect settlement in accordance with the applicable rules and law.
A void bet is treated as not having a valid outcome for settlement purposes. Unless a specific product rule states otherwise, the stake associated with a void bet will be returned to the relevant account balance. If a bet contains multiple selections, the treatment of one void selection may depend on the type of bet and the rules applying to that product.
If the official result is later corrected, withdrawn or found to have been recorded incorrectly, the settlement may be reviewed and amended where permitted. Any correction will be based on the applicable market conditions and the reliable information available at the time of review.
4. Account use, integrity and prohibited activity
You may use only your own account and must provide information that is accurate, complete and current. You must not create or operate an account for another person, permit another person to place bets using your account, or transfer account access without permission. You are responsible for keeping passwords, verification information and devices used to access the account secure.
Betting must be conducted fairly and for personal use. Supabet Casino may investigate activity that appears irregular, deceptive, fraudulent or inconsistent with these rules. This may include the use of automation or unauthorised software, manipulation of a product, interference with the service, misuse of an offer, collusion, identity misrepresentation, payment misuse or attempts to avoid account controls.
Where there is a reasonable concern about account security, identity, payment ownership, unlawful activity or the integrity of a bet or event, access or transactions may be delayed, restricted, suspended or reviewed. Verification information may be requested before an account or transaction can proceed. Any action taken will be handled in accordance with applicable requirements and the relevant account terms.
- Do not use another person’s payment method or account credentials without proper authorisation.
- Do not attempt to exploit a software fault, pricing error or settlement error.
- Do not interfere with the operation, security or availability of the betting platform.
- Do not use betting activity to conceal the source of funds or support unlawful conduct.
- Notify the service promptly if you believe your account has been accessed or used without permission.
5. Responsible gambling and help
Betting should be an entertainment activity, not a way to make money or recover losses. Set a budget before you begin and consider setting time and deposit controls where those tools are available. Do not chase losses, borrow money to gamble, or bet when you are upset, under the influence of alcohol or drugs, or unable to make clear decisions.
Warning signs can include spending more time or money than intended, hiding gambling from others, feeling stressed about losses, borrowing to continue, or trying to win back money immediately. If betting is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek independent support from an appropriate Australian gambling-help service or health professional.
You can also use the responsible gambling features made available through your account, which may include deposit controls, time reminders, activity information, breaks or account closure. Restrictions and exclusions should be treated seriously and not bypassed by opening another account or asking someone else to place bets for you.
These Betting Rules are intended as general information and do not replace the specific conditions displayed for a product or any legal requirement that applies to your use of the service. If you are unsure how a bet will be treated, do not place it until you have read the relevant rule or obtained clarification through the available support options.